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How Much Emotional Intelligence Does A Turnaround Need?

Photo Credit: elephantjournal.com

I had to share this piece from my new fave email, The LAUNCH Ticker. Since this is the second post in a row where I focus exclusively on this great newsletter, I will try to generate my own thoughts next time. But this is worth sharing.

I’ve inadvertently* worked in a turnaround setting before and I can see how important this stuff is. I’ve never worked for management with this level of understanding of people when I’ve been in a turnaround setting and it has always shown in the outcome. Continue Reading…

We Agree: Apple Not So Easy To Use

I read this on today’s LAUNCH Ticker:

@johnbattelle: $aapl products no longer easy for him or wife to use; cites fails in Lion, crappy productivity apps, ‘other’ storage prob on iPhone 4 – Link 9:09AM
@jason: I think iCloud is really confusing for folks, and I had Lion crash my machine (required a new install). I’m not sure if these issues are a trend yet, but JBat tends to find these trends early. I wonder if Apple is getting a little less diligent or if they just haven’t made products this complicated on the cloud/software side before? – 4:36PM

Just this week, Andrew and I discussed how we would look at alternatives to Apple on our next tech upgrade cycles. As our kids start using iPods and other devices, we find it too complicated to manage via iCloud. I wish we could send some of the great online customer experience people over to Cuppertino to focus solely on sorting this out. Device experience is clearly a different skillset to online experience (including the online via pc and online via mobile device challenge).

Love to hear of any tips for managing iCloud across a family. And if you don’t subscribe to @jason’s LAUNCH Ticker, I suggest you give it a try.

How to Identify the Need for Change

There are so many cliches about living with change, and yet it continues to be one of the most difficult parts of our lives. Over and over again.

Today is Leap Day. It’s an unusual and special day which to the cynics of the world is no different from any other. But this additional day in the calendar gives us: Continue Reading…

Introducing a refreshed Kelly’s Digital Days

A year ago I started this blog as a forum for myself to test out WordPress and some other technologies (the various things I’ve tested and removed this year are probably too numerous to count). I quickly learned that writing was also a great way for me to focus my ideas. I wrote far more than I published and have vowed to publish most of what I write this year.

So this week we’ve had an update. And the new Kelly’s Digital Days will still be my personal blog and the forum for me to reflect on what I see going on in the digital world. My passion for paid content has not abated. My passion for the challenges faced by small business owners has exploded. And one of my earliest passions, for the arts, has been renewed. I’ve added the latter to this blog and will from time to time be sharing why art – visual, performing, installation, modern and traditional – is so important especially in our uber-connected always on world.

Thanks for reading and I hope you’ll continue to enjoy.

 

Aussie economy, or Aussie holidays?

Although I shared this image on Twitter when I first saw it this morning, I keep thinking about this chart and the many insights it provides not just about how air travel into Australia is organised, but also about how the economy that drives Australia works.

Surprises for me:  more seats inbound from New Zealand than North East Asia combined and nearly as many seats inbound from the Middle East as the United States.

New Zealand is a small country.  There are nearly 4m inbound seats to Australia – even with a shared economic area, that must signal a higher than expected economic dependency.  It can’t all be tourism.

It’s commonly known that there’s a strong economic link between Australia and Asia.  The north-east Asia volumes must be growing as China continues to develop and becomes ever more prominent in the region.  Living in Australia, it feels that there’s a strong link to the US, but the data suggests that this link might be one way or not as strong as it seems based strictly on in-person interaction (which is ultimately required to do business).

My next question is whether the Asian links are so high because they include the lion’s share of leisure travel, or is there a proportionate distribution of leisure and business travel across all routes?

Check out the infographic on the Adioso blog and check out Adioso’s flight search service while you’re at it.

What Memorial Day Means to Me

Picture of graves decorated with flags at Arli...

Image via Wikipedia

Today is Memorial Day in the US, my original home.  As I’ve aged, Memorial Day has taken on more and more importance to me.  Ironic since both of my grandfathers fought in World War II and my father was also in the Army, though lucky enough not to have seen combat.  I guess I now better understand the nature of the complex challenges facing the military and I certainly have more to live for with children of my own.

As a kid, recognising all those brave American service men and women who lost their lives for our country and to preserve our way of life was very much what Memorial Day stood for.  However, that sentiment was equalled by being the weekend that the pool opened and a summer of swimming and diving kicked off.

Living as an expat has really focusses the mind on what it means to be an American.  Being questioned about the strong patriotism Americans all have and challenged by the unfathomable knowledge of all the words of the national anthem, all of a sudden, it is very clear exactly why these symbols are so important and as natural as taking a breath.  Americans love America just like any other country loves their own heritage.  Memorial Day simply highlights one of the more challenging sacrifices that Americans are called to make to ensure the freedoms we hold dear are available to us.

When I was first out of school and working in my first full time job in DC, I had a friend whose father was an Army General.  I had never met an active duty member of the armed forces with such seniority.  I was honoured to be invited to their house on Fort Myer in Arlington one Memorial Day.  I was in awe of the conversation that night from the simple yet powerful words said to honour our troops before the meal to the many topics, political, military and otherwise, debated that evening.  I’m not sure we agreed, but we always respected both sides of the argument.  This evening shattered any stereotype I could ever hold of the military.

So today, I thought I’d share my reflection on an American holiday which is as important as ever with more and more young men and women paying the ultimate price in support of their country.  In our globalised world, this applies to both Americans and our Allies.  No matter the politics or the morality of war and military conflict, these are young people with hopes, dreams, and families.  Today is their day.

Crack open a cold beer, dive into a swimming pool, fire up the barbecue, celebrate the start of summer, and please say thank you to our troops.